Warranty


Labor warranty

At Perry Floors, we stand by our craftsmanship.

One-Year Warranty on all installations, ensuring top-quality workmanship Meeting or exceeding manufacturers specifications. Should any issues arise within this period due to installation we will address them promptly at no additional cost to you. Experience the Perry Floors commitment to excellence today!


Manufacturer warranties

At Perry Floors, we only work with trusted manufacturers that stand behind their products. Every flooring product we offer comes with a manufacturer-backed warranty, ensuring durability, quality, and long-term performance.


What’s covered?

Manufacturer warranties vary by brand and product type, but they typically cover:

  • Wear & Tear Protection – Guarantees against premature wear under normal use.
  • Structural Integrity – Protection against defects in materials
  • Waterproof & Stain Resistance – Coverage for spills, pet accidents, and everyday messes.
  • Fade & UV Protection – Ensuring your floors maintain their color and finish.

Warranty lengths by product type:

  • Luxury vinyl & SPC flooring – Up to 25 years residential / 10 years commercial
  • Laminate flooring – Up to 10 years to lifetime coverage
  • Hardwood & engineered wood – Structural warranties range from Up to 15 years to lifetime

All the above products vary based on your manufacturer see store for any and all products

Each manufacturer has unique warranty terms, conditions, and exclusions.


Carpet manufacturer warranties

At Perry Floors, we offer high-quality carpet from top manufacturers like Mohawk, Shaw, DreamWeaver, and more—all backed by manufacturer warranties designed to protect your investment.

What’s Covered in a Carpet Warranty?

Carpet warranties vary by brand and product line, but they typically cover:

  • Wear warranty – Protects against excessive fiber loss from normal foot traffic. Most warranties require that no more than 10% of fibers wear away over the coverage period.
  • Stain & soil warranty – Covers permanent stains from common household spills (food, beverages, pet accidents, etc.). Many carpets now feature pet-proof and spill-resistant technology.
  • Texture retention warranty – Ensures the carpet maintains its original appearance and doesn’t develop excessive matting or crushing under normal residential use.
  • Fade resistance warranty – Protects against fading caused by indoor lighting and UV exposure from windows.
  • Manufacturing defects warranty – Covers issues related to production defects, including tuft loss and backing separation.

Typical Carpet Warranty Lengths:

  • Basic residential carpet – 5 to 10 years
  • Premium stain-resistant carpet – 15 to 25 years
  • High-end nylon & polyester carpets – Lifetime stain and soil warranties (with proper care)

How to Maintain Your Warranty

To keep your warranty valid, most manufacturers require:

  • Professional cleaning every 12-18 months (Keep receipts for proof)
  • Use of approved carpet cleaning products
  • Proper installation with recommended padding

Need help understanding your carpet warranty?

Our team at Perry Floors is here to help you choose the right carpet and ensure you understand its warranty coverage.